All products come with a 1-year limited manufacturer warranty against product defect. At our option, we will repair or replace the product with equal or similar product. Improper use, abuse, damage from acts of God, or commercial use are not covered under this warranty. Transportation of the product requiring repair or replacement will be at purchaser’s expense. Only the original purchaser with proof of purchase at the original delivery address shall be covered. Written notice of any claim should include proof of purchase, description of the problem, and photograph of the defect. Natural marks or wrinkling of leather are not defects, but are proof that genuine cowhide is used. Application of improper substances, spills from paint, dyes or acids, or exposure to direct sunlight or other heat source to the leather are not covered. Cushions will naturally soften over time, a result of normal use, and should not be confused with loss of resilience due to defects in construction or materials. 

WARRANTY LIMITATION: 

Dwell International LLC. warrants its products to be free from defects in workmanship for the stated warranty period from the date of purchase by the consumer. Dwell International LLC. will repair or replace merchandise at our option upon inspection at our factory. Transportation of merchandise is the responsibility of the user. Dwell International LLC. makes no express or implied warranties including any WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, and is not responsible for improper installation, inadequate maintenance, abuse, normal wear & tear, or failures reported after conclusion of the warranty period. Dwell International LLC. will not assume responsibility for any claims in excess of our charges for the merchandise involved. Solely to the extent and in the manner set forth herein.  Please register your product within 30 Days of Purchase date from an Authorized Dwell International LLC. reseller.